Privacy Policy
1. Introduction
House of Challah ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile app and website (the "Platform").
2. Information We Collect
2.1 Information You Provide
- Account information: name, email address, phone number, password.
- Profile information: photo, bio, dietary preferences, location.
- Event information: event details, RSVPs, and messages to hosts.
- Payment information: bank account details (for hosts receiving payouts).
- Identity verification: government ID and selfie photo (for hosts receiving payments).
2.2 Information Collected Automatically
- Device information: IP address, device type, operating system.
- Usage data: features used and interactions with the Platform.
- Approximate location based on IP address, with your permission.
3. How We Use Your Information
We use your information to operate the Platform, match guests with hosts, process payments, verify host identity, send transactional notifications, prevent fraud, and improve the product.
4. How We Share Your Information
We share limited information with event hosts and guests you interact with, with payment processors (Stripe) and identity verification providers (Didit) to process transactions and verify hosts, and with service providers who help us run the Platform (hosting, analytics, email delivery). We do not sell your personal information.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Platform and comply with legal obligations. You can request deletion of your account at any time.
6. Security
We use industry-standard safeguards to protect your information, including encryption in transit and secure data storage. No system is perfectly secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on where you live, you may have the right to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at the email below.
8. Children’s Privacy
House of Challah is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes through the Platform or by email.
10. Contact Us
Questions about this Privacy Policy? Email privacy@houseofchallah.app.
Address: New York, NY